Privacy Policy
How we handle information shared through this website, and the choices available to you.
Effective September 26, 2026. This policy covers the Oaks & Palms website, its forms, website assistant and optional Google Analytics.
Information you choose to share
When you contact us, we receive the name, email address, area of interest and message you submit. The newsletter form collects your email address. Privacy and unsubscribe forms collect the details needed to handle your request. Form submissions are emailed to the Oaks & Palms team.
If you use the website assistant, your messages and any contact details you choose to share are processed to provide answers and pass enquiries to the team. Please do not enter passwords, payment details or other sensitive information in the assistant or forms.
How we use this information
- To answer enquiries and discuss projects, partnerships and Build stage opportunities.
- To provide email updates you asked to receive and handle unsubscribe requests.
- To respond to privacy requests and protect the website against misuse.
- With your permission, to understand website visits and improve the experience.
Analytics is your choice
Google Analytics stays off until you accept Analytics in our cookie choices. If you allow it, Google receives information such as the pages visited, referring source, browser and device details, approximate location, and website interactions. We record successful contact and newsletter submissions as events, without sending the form's name, email address or message through our Analytics code.
You can reject Analytics or change your choice at any time using . We do not enable Google advertising signals or personalized advertising in this website's Analytics configuration. See our Cookie Policy for storage details.
Services that help operate the website
Hosting, email delivery and website support services help us operate this site. The website assistant is provided through TailorTech. Google reCAPTCHA protects forms from automated abuse and loads when you start using a form. Google Analytics provides measurement only after you allow it. External resources, including fonts and images, also require ordinary web requests to their providers.
You can read how Google handles information from sites using its services and Google's Privacy Policy. Providers may process information in countries other than your own.
Keeping information secure
The website uses HTTPS to protect data in transit. Access to submitted enquiries is limited to the services and people handling them. We retain information as needed to respond, provide requested updates, maintain relevant business records and meet applicable obligations. No online system can guarantee absolute security.
Your choices and requests
You can ask about information you submitted, request a correction or deletion, or raise a privacy concern using the form below. Applicable rights and exceptions depend on your location and the request. To stop newsletter updates, use our unsubscribe request form. There is no need to accept Analytics or agree to marketing to make either request.
We may update this policy when the website or its practices change. The effective date above identifies the current version.
Send a privacy request
Ask about your information, request a correction or deletion, or tell us about a privacy concern. Please avoid sending sensitive information. We may need to confirm your identity before acting on a request.